Self-Study Modules for Effective TB Interviewing
Review Questions Answer Key
Complete these questions to review concepts from this module.†
The answers are on page 30.
- What two conditions must be present for a patient education
message to be most effective?
- Information provided must be relevant to the patientís
condition and life circumstances.
- The message must be presented by a certified health educator.
- Educational techniques must be individualized for
- The interviewer must present information in its entirety
and then ask the patient for questions.
- How should the interviewer maintain eye contact when interviewing
a patient and using an interpreter?
- The interviewer should always look at the patient.
- The interviewer should always look at the interpreter.
- The interviewer should look at the patient when talking
to him or her.
- The interviewer should not look at anyone.
- Who is the best choice to use as an interpreter?
- A family member
- A friend
- A trained or certified medical interpreter
- Another health-care worker
- When is it appropriate to use closed-ended questions when interviewing
- To confirm information when first interacting with patient
- To confirm information after having received it from
the patient during the interview
- To confront the patient when he or she is inconsistent
- Match the interviewing technique and its definition.
|| A. The provision of limits or boundaries
if the patient makes a vague statement or one requiring
more specific information
||B.†The rephrasing of a series of statements that have
occurred through a dialogue in order to verify information
and display that the interviewer is actively listening
|_A_ Focused Question
||C. The rewording of a patientís emotional reactions by
acknowledging the displayed feeling(s) and its cause
||D. The rewording of a patientís response in order to verify
information and show that the interviewer is actively listening
- Match the following verbal and nonverbal cues exhibited by
a patient with one emotion they may suggest (answers may
be used more than once and each cue may have more than one answer).†
__C,D,E† Intense eye contact
__F,M_† Stiff posture
__E,L__†Elevated voice tone
_B,I,J,K† Prolonged and frequent periods
- Inability to concentrate
- Loss of train of thought
- Inability to understand
- When can medical jargon be used with a patient during an interview?
- If it is followed by a laypersonís explanation
- If the patient has already been seen by a doctor
- If the patient is a healthcare worker
Released October 2008
Centers for Disease Control and Prevention
National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention
Division of Tuberculosis Elimination - http://www.cdc.gov/tb
Please send comments/suggestions/requests
CDC/Division of Tuberculosis Elimination
Communications, Education, and Behavioral Studies Branch
1600 Clifton Rd., NE - Mailstop E-10, Atlanta, GA 30333